2. Sales Service: Sales will proactively contact customers based on the contact information provided by them to understand their specific needs.
3. Quotation: Sales will provide quotations based on the specific needs of the customer.
5. Payment Confirmation: Customers must be to provide payment voucher and they can choose the payment method as TT/ Paypal/ Western Union, etc.
6. Production: After receiving the customer's payment voucher, the sales will start stocking, and arrange the shipment within 48 hours after the payment is received.
7. Delivery Confirmation: Under normal circumstances, delivery within 72 hours. The customer needs to provide a detailed of payment address, contact name, telephone number and the declared value suggested by the customs invoice. The sales will provide final invoice and tracking number to customers on the next day after shipment.
8. Order Complete: Express delivery will arrive at the address designated by the customer within 5-7 days, and the sales will follow up whether the customer receives the express delivery in time.
9. Order Feedback and Sales Follow: After the customer receives the package, if there is any problem, please contact the sales in time.
1. Customer's order quantity.
2. The visual appearance for LCD touch screen.
3. The functional for LCD touch screen.
4. The labeling and marking.
5. The standard packing & individule packing.
We provide you with professional and reliable warranty service, aiming to ensure that you enjoy the best quality experience when using our products. Below are our warranty policies and procedures:
We provide a 12-month warranty for all mobile phone parts and accessories. From the day you purchase the product, we will provide you with warranty service.
Warranty Content:
During the warranty period, if your mobile phone parts and accessories has problems caused by manufacturing defects, we will provide you with free replacement service according to the actual situation.
Warranty service does not cover the following situations:
1. Damage caused by man-made damage, abuse or accident;
2. Unauthorized repairs or modifications;
3. Damage caused by improper storage or use;
4. Damage caused by force majeure factors such as natural disasters.
Warranty Process:
If you find a problem with your phone parts and accessories within the warranty period, please follow this process:
1. Contact our team: Please contact our team as soon as possible, you can communicate with us by phone, email or online service platform.
2. Describe the problem: Please describe the problem with the products to our team in detail, including the time when the problem occurred, usage conditions and other information, so that we can better understand the situation.
3. Assessment and Resolution: Our team will assess your issue and communicate a solution to you as quickly as possible. After confirming that the warranty is valid, we will provide you with free exchange service, will be shipped to you with your next order.
